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  • What methods of payment can I use?
    When registering to race or purchasing additional services (add-ons), you can make secure online payment at checkout using a credit card or choose to pay offline by M-Pesa using the following details: 1. Paybill number: 329959 2. Account number: Your Name 3. Amount: xxx When paying offline, please do so within 48 hours or your booking may be cancelled and you'll have to start all over again!
  • What are accommodation options
    Borana Race Village will once again be open for camping in 2023. Full details will be published in the next few weeks, and you can book camping when you register to race. We also offer a range of accommodation from our partners - see Local Accommodation page for details, which will be updated as more places register with us. You are advised to book early to avoid disappointment.
  • I'd like to sponsor the event, where can I find more information?
    There is a whole range of sponsorship opportunities available - please view/download full details using this link: If you'd like to discuss supporting the event in another way, please contact 10to4@MountKenyaTrust.org to arrange an initial informal chat. Other sponsorship opportunities can be found here.
  • What is the cost of entry and add-ons?
  • Will there be food/drinks available at the Saturday Start Line and down at Borana Race Village?
    Dorman's will have their coffee stand up at the Start Line as usual, so you won't have to race without your morning fix. There will also be a toilet somewhere nearby, but no other facilities will be available so please make sure you bring enough water and snacks to get you to the first water stop. There will be a variety of refreshments and activities on offer at Borana Race Village - full details will be shared as they are confirmed. Basic shower and toilet facilities will be available at BRV along with ample parking, but NO drinking water except for competitors as they finish their races so please ensure you bring enough for your camping requirements. We would also ask you NOT to wash bikes off using the campsite water supply.
  • Are you offering the bike drop service?
    Bike drop and rider transport service will be offered for Day 2 riders. If you sign up for this when you register to race, you will drop your bike at Event Check-In on the Friday afternoon/evening and it will be transported overnight to the Start point ready for the following day's races. The following day, if you book rider transport you'll get a bus from Borana Race Village to the Start Line at Kisima. Otherwise, you'll need to find your own way up to the Start point in good time to collect your bike before your race starts. You can book Bike Drop and Rider Transport as add-ons once you've registered to race, and full details of locations and timings will be confirmed prior to the event.
  • Can family members access Borana Race Village and do they have to pay for entry?
    Yes, family members will be able to access Borana Race Village (BRV) on the Friday and Saturday to assist with drop off/pick up and they will not have to pay for entry. Down at the Race Village, there will be options to purchase drinks and refreshments and, we hope, lots of things to keep them entertained while competitors are busy on the mountain!
  • When do entries close?
    Online registration will close at midnight on 28th January 2024. If you would like to enter the race but are unable to register before the closing date, please get in touch as we may be able to accept late entries if places become available due to cancellations. Please note, however, that there will be a 15% surcharge for all late entries.
  • How will I know that my application has gone through?
    Once you have submitted your entry form and completed the payment you will receive an email confirming your entry. If you go through the process but do not receive a confirmation email and you've checked your Spam box, please contact us at 10to4Registration@MountKenyaTrust.org.
  • Must I purchase AMREF medical insurance in order to participate?
    YES, AMREF medical evacuation cover is mandatory. No Entrant will be permitted to race unless they have valid cover. Without this, emergency medical evacuation can cost over $4000, which must be paid BEFORE treatment or flight. In an emergency, if there are issues with payment, this can be life-threatening. If you already have AMREF cover, you will be asked to provide your membership number on your 10to4 Race Registration Form. If you don't have cover, you can purchase a short-term policy at a very reasonable rate through the AMREF website, or arrange event cover* as an add-on when you register to race (additional charges will apply). *Maisha Short Term Bronze 15 day cover @ $10
  • What races/events can I take part in?
    Please note: All race distances are approximate as routes may change from year to year due to local conditions and weather. Distances will be updated once the final routes are confirmed, and route maps will be available in various digital formats, including Strava. While we have reviewed the minimum age limits for the main race categories for the 2024 event, it remains the responsibility of the parent or guardian of each child under the age of 18 to ensure that s/he (the child) is suitably experienced and has the stamina for whichever race they enter. ALL children under 12 years old competing in the Slide MUST be accompanied by an adult at all times. If they go through a water stop or finish their race alone they will be disqualified, as will the adult who should have been riding with them. The mountain is a challenging and potentially dangerous environment, with tough terrain and wild animals, and it's no place for a child to be riding through without a responsible adult by their side.
  • When and where do I need to check-in in person?
    Online registration is just the first step and all riders (including those entered in the Mini10to4) will be required to check-in in person during the run up to the weekend. We will be offering pre-event check-in for ALL EVENTS and would GREATLY encourage you to take advantage of this if you can and avoid the queues! Details of times and locations will be published nearer the time, so you can come along at your convenience to check yourself in (and your family) and collect your pre-allocated bike tag, 10to4 t-shirt and other goodies. If you're unable to attend one of the pre-event sessions, you can ask a friend or family member to complete your check-in but you MUST have completed your Waiver and Medical Form and submitted it electronically or given a printed copy to your proxy. As always there will be pre-race check-in at the weekend (details to follow), but we really want to keep the queues down so please assist us with this by checking in earlier if you can. Either way, you can speed up the process if you complete your Waiver and Medical Form before you come along.
  • What is the maximum amount I can pay by M-Pesa?
    Please note M-Pesa has a single transaction limit of Ksh 150,000 and a daily transaction limit of Ksh 300,000 so unless you're registering for several people this shouldn't be a problem. If your collective payments do exceed the upper limit, we suggest you spread the registrations over a couple of days.
  • What if I register but can't make it?
    Cancellation by Entrant a) Any request by the Entrant to cancel participation in the Event (which includes requests to transfer an Entry to another rider) must be done in writing by email to us at 10to4Registration@MountKenyaTrust.org. Cancellations will be effective from the day on which they are received by the 10to4 Registration Manager. The Mount Kenya Trust (MKT) will not make any payment compensating for cost or losses incurred by the entrant in the event of cancellation, and we recommend that the Entrant takes appropriate insurance cover. b) Cancellation by the Entrant will incur the following charges: − Cancellation prior to 30 days before the Event, 25% of the race entry fee. − Cancellation 29-15 days before the Event, 50% of the race entry fee. − Cancellation less than 15 days before the Event, 100% of the race entry fee. Please note: The unrefunded portion of the race entry fee will be used as a donation to fund the work of the Mount Kenya Trust. c) In the event of cancellation, the Entrant undertakes to inform MKT of any sponsorship funds collected that must be returned to the donors and any such funds already forwarded to MKT will be returned to the Entrant for reimbursement to the donors. Alternatively, the Entrant may provide written confirmation of a donor’s agreement that their sponsorship monies may be retained by MKT to support the Trust’s projects. d) Cancellation of add-on fees (Bike Drop, Camping) will incur the same charges as above. Cancellation by the Mount Kenya Trust a) MKT reserves the right to cancel the Event whether for operational reasons, Force Majeure (as explained below), or other reasons, in which case a full refund of the race entry fee paid by Entrant will be made (minus any international bank transfer charges incurred). Force Majeure: MKT, the 10to4 Organising Committee, its agents or any engaged third party related to the Event will not be responsible for any loss, cancellation, curtailment, damage or injury arising as a consequence of Acts of God, fire, natural disasters, weather conditions, computer or system failure, acts of war (declared or otherwise), terrorism, civil unrest, military or usurped power, confiscation by or underthe order of any government or public authority, or for any other reasons beyond the control of MKT. b) In the event of cancellation, MKT will immediately notify all registered participants and other interested parties directly and will post a cancellation notice on the Trust’s and related websites. c) MKT will not make any payments for compensation of cost or losses incurred by the Entrant as a result of Mount Kenya Trust cancelling the event for whatever reason. Accuracy of Information The Mount Kenya Trust has made every possible effort to ensure the accuracy, completeness, and validity of the content on the 10to4 website and will not accept any liability whatsoever for any form of loss, damage or inconvenience arising from any errors or omissions that may occur. The use of MKT 10to4 website is entirely at the user’s own risk. MKT is not responsible in any way for the content of any third party or linked websites and recommends that the terms and conditions of those sites be reviewed.
  • I’d like to speak to someone from the 10to4 Team
    If you have any questions about your entry or the event please don’t hesitate to email us (10to4@MountKenyaTrust.org) including your phone number and someone will call you back as soon as possible. If you need to speak to someone nearer the time, there will be a dedicated number for you to call during normal office hours (9am to 5pm Monday to Friday).
  • Am I required to fundraise?
    There is no minimum fundraising requirement for participants, but we highly encourage all our participants to fundraise for the causes that the 10to4 supports. We will be publishing materials to help your fundraising efforts over the next few weeks.

GOT A QUESTION?

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